Coaching Creates Results!
Training increases productivity 22%, when paired with coaching it increases productivity 88% – 400% (International Personnel Management Association, 2001).
In a study by Manchester Consulting in 2002, year-long Executive Business Coaching had a 5.7 times Return on Investment (ROI). After receiving Executive Coaching, business executives, each were surveyed about the benefits they believe resulted from Coaching. The results of that survey:
Working relationships with direct reports (77%)
Working relationships with immediate supervisors (71%)
Working relationships with peers (63%)
Job satisfaction (61%)
Conflict reduction (52%)
Organizational commitment (44%)
Working relationships with clients (37%)
Benefits of coaching and some case studies © (Extracts from book The Coaching at Work Toolkit by Zeus and Skiffington – published by McGraw-Hill, Feb. 2002)
It is increasingly recognized that individuals and groups perform better with coaching and this performance translates into business results. Some of the specific ways in which coaching is beneficial include the following:
Coaching for leadership impacts companies through increased productivity, improved communications, increased staff commitment and loyalty and decreased levels of stress and tension.
Coaching assists individuals to remain loyal and committed to the company in the face of demanding global business hours, language barriers, differing work ethics and economic fluctuations.
Coaching can help prevent executive derailment; which, as some studies suggest, can be as high as thirty-three per cent for senior executives.
Coaching helps managers develop better interpersonal skills. Some common reasons for interpersonal conflict include executives being too abrasive, too controlling and too isolated. Coaches work with executives to explore these behaviors, to recognize and regulate their self-defeating beliefs, assumptions and actions.
Coaching helps leaders to think and plan more strategically, to manage risk more effectively, to create and communicate vision and mission.
Coaching aids in developing a culture of trust, commitment and personal responsibility, both internally and with the external world of clients and customers.
Coaching enables the executive or manager to leverage his or her personal power more effectively.
Coaching can develop those leadership qualities that have been empirically proven to be associated with success. These include: cognitive capacity, social capacities, personality style, motivation, knowledge and expertise.
Berard, M. Coaching and Mentoring: Enhancing Education. Chief Learning Officer, Nov 2005, Vol. 4 Issue 11, p30-35.
In today’s increasingly complex and competitive business environment, coaching is becoming one of the most powerful tools to drive and sustain employee performance. A well developed coaching and mentoring process builds individual employee strength, develops personal leadership and responsibility, and delivers desired business results to the organization-simultaneously.
Research indicates the use of coaching across industries is on the rise, but so too is the confusion over what effective coaching is, how to build a coaching process that links to the organization’s business model and overall learning strategy, and successful implementation of the process enterprise-wide to attain peak performance levels. unsatisfactory performance, while coaching builds on elements of satisfactory performance and sustains them for the long term.
Good coaching is about directing an individual employee’s performance toward the business results that need to be achieved by the department, business unit or company as a whole. Rather than focusing on what might have gone wrong between sessions, effective coaching emphasizes what the employee has done well and how those behaviors can be continued into the future.
Coaching involves a collaborative relationship between employee and manager that is rooted in mutual respect and rapport. Conversation is anchored in constructive, respectful language that endorses rather than diminishes people’s skills and abilities.
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